Contact
Last updated: 2 July 2026
We keep this simple: email is the fastest way to reach us. There is no contact form in the current version — a direct message to a real inbox beats a form that disappears into a queue.
Email us
Write to contact@covasky.com for anything — route issues, product feedback, press, or partnership enquiries. We read everything and aim to reply within a few business days.
Reporting a route issue
Spotted a result that looks wrong — a price that doesn't match the partner site, a connection that can't work, a route that shouldn't exist? Those reports genuinely improve the tool. To help us reproduce the problem, please include:
- The route — origin and destination (city or airport codes).
- The travel dates you searched.
- The solution mode where you saw the issue — Flights, Stopovers, or Mixed.
- The provider shown (airline, bus, or train operator).
- The price displayed on CovaSky at the time.
A screenshot helps enormously if you have one, but it's not required.
Booking problems
One honest caveat: because bookings happen on partner websites, we cannot change, cancel, or refund a booking — we never held it in the first place. For anything about an existing booking, contact the airline or partner you booked with directly. For everything else, we're here.
DMCA & Copyright
To report copyright infringement, send a written notice to contact@covasky.com including:
- Description of the copyrighted work
- URL where the infringing content appears
- Your contact information
- Statement of good faith belief
We will respond within 72 hours and remove infringing content promptly.
Who you are writing to
CovaSky is operated by Saas Tech DOOEL. Your message goes to the small team that actually builds the product. CovaSky is an informational travel-inspiration website — we surface route ideas and link out to partners; we are not a travel agent and do not sell tickets or process bookings.